Privacy Policy
Effective date: Sep 16, 2024
Groupanizer Technology Services Inc. ("us", "we", or "our") operates the choirgenius.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from choirgenius.com
Definitions
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device. You can control and manage cookies through your browser settings. You can choose to block or delete cookies, though this may impact your ability to use some features of our Service. For more information on managing cookies, visit aboutcookies.org.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Data Minimization
We are committed to collecting only the personal data necessary to provide and improve our Service. We do not collect more information than is required for the purposes outlined in this Privacy Policy.
Consent for Data Collection
By using the Service or filling out the free trial request form, you agree to the collection and processing of your personal data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, and we will cease processing your data where legally required.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.
Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you provide your data voluntarily and agree to this Privacy Policy.
Contractual Obligation: To fulfill the services you request.
Legitimate Interest: To improve our Service, prevent fraud, or ensure security.
Groupanizer Technology Services Inc. uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Group administrators are responsible for managing their own data retention policies. Upon request, we will delete or anonymize personal data that is no longer required.
Groupanizer Technology Services Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Data Retention by Group Administrators
While we do not manage the data retention policies of individual group administrators, we encourage them to ensure that personal data is retained only for as long as necessary for the intended purposes and that it is deleted or anonymized once no longer required.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Groupanizer Technology Services Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Business Transaction
If Groupanizer Technology Services Inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements
Groupanizer Technology Services Inc. may disclose your Personal Data in the good faith belief that such action is necessary:
To comply with a legal obligation
To protect and defend the rights or property of Groupanizer Technology Services Inc.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Breach Notification
In the event of a data breach that affects your personal data, Groupanizer Technology Services Inc. is committed to complying with GDPR's data breach notification requirements. We will notify the appropriate supervisory authority within 72 hours of becoming aware of the breach and will inform affected users if the breach poses a high risk to their rights and freedoms.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Rights
At Groupanizer Technology Services Inc., we are committed to ensuring that you can exercise your rights regarding the personal data we hold. In accordance with GDPR, you have the following rights:
Right to Access
You have the right to request access to the personal data we hold about you. Upon request, we will provide a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Rectification
You can request that we correct or update any inaccurate or incomplete personal data. Where possible, you can update your information directly through your account settings. If you are unable to do so, please contact us, and we will assist with the necessary changes.
Right to Erasure ("Right to be Forgotten")
You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable), among other reasons outlined under GDPR. Please contact us if you would like your data to be deleted, and we will work with your group administrator to fulfill your request.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data if you contest its accuracy, if you believe the processing is unlawful, or if you object to the processing and we are evaluating your request.
Right to Data Portability
You have the right to request a copy of the personal data you have provided to us, in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider of your choice.
Right to Object
You have the right to object to the processing of your personal data for specific purposes, such as marketing communications. If you choose to exercise this right, we will stop processing your data for these purposes.
Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Right to Lodge a Complaint
If you believe we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with a supervisory authority in your country of residence. In the EU, this is typically the national data protection authority.
Service Providers
Groupanizer Technology Services Inc. uses third-party service providers (e.g., AWS, Stripe) that comply with GDPR and other relevant data protection laws to ensure your data is processed securely.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payments processor whose use of your personal information is governed by their Privacy Policy.
All payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover PCI-DSS requirements to help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal or Braintree
Stripe
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. If such a case arises, we will request and verify parental consent promptly.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.